Integrate Kisi with LQDT Billing

LQDT Billing is an all-in-one gym management platform covering membership billing, point of sale, personal training, and business reporting. Connect LQDT Billing with Kisi to automatically grant and revoke member door access based on live membership and billing status. Members who check out get access instantly, and members who cancel or fall past due lose it automatically, with every unlock and denial visible in the LQDT owner portal.

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This is a partner-built integration, maintained and supported by the partner.

Prerequisites

• Kisi organization administrator rights
• An active Kisi place with your doors installed and online
• An LQDT Billing account with owner or admin access to the owner portal
• An LQDT Access plan or higher

Generate a Kisi API key

You need to have organization administrator or organization owner rights to create an API key. We recommend creating API keys from the organization owner's account, to avoid the API key becoming invalid when an organization admin loses their admin rights.

1. Sign in to Kisi
2. On the top right corner, click on your name and click on My Account
3. Next, select the API tab and click on Add API Key
4. Enter the name for the API key and your Kisi password and click Add
5. Copy the API key shown on the screen and click Close

Find your Kisi place ID

The LQDT Billing integration also requires your Kisi place ID. To find it:

1. Sign in to Kisi
2. Navigate to Places and select the place you want to connect
3. The place ID is the number at the end of the URL in your browser (for example, 123456 from https://web.kisi.io/places/123456)

Set up the integration in LQDT Billing

1. Sign in to the LQDT Billing owner portal at app.getlqdt.com
2. Navigate to Settings > Integrations > Kisi
3. Enter your Kisi place ID and Kisi API key
4. Map your Kisi doors to your gym location. Each door is assigned a type (for example, front door or premium area) so LQDT Billing knows which memberships should open it.
5. Confirm the connection status shows Connected

For multi-location gyms, doors and groups are mapped per location. Repeat the setup for each location.

How access works

Access in LQDT Billing is driven entirely by membership and billing status.

• When a member purchases a membership (online or at the front-desk POS), LQDT Billing provisions their Kisi access automatically. Members receive a Kisi invite and can unlock with the Kisi mobile app, a card, or a fob.
• When a membership is cancelled or goes past due, LQDT Billing automatically revokes door access. When the member becomes current again, access is restored.
• Short-term day, week, or month passes issue time-bound access windows that expire automatically at the end of the pass period.

Tiered access

Doors are mapped by type per location, for example standard front-door access versus a premium area. Higher-tier plans unlock premium doors; standard plans do not. Members on the wrong tier are denied at premium doors and the denial reason is shown in the owner portal.

Per-member access controls

From any member's profile in LQDT Billing, staff can:

• View door access status and last unlock
• Provision or re-sync access
• Resend the Kisi invite
• Remove access manually

View entries and denials in LQDT Billing

Successful unlocks and denied attempts appear in the LQDT Access dashboard, including the reason for each denial (for example, wrong tier or past due). Staff can use this to resolve access issues on the spot.

Limitations

• Supported credentials: Kisi mobile app, cards, and fobs. Apple Wallet and Google Wallet passes are not supported.