Understand the admin dashboard
Get familiar with the Kisi admin dashboard, your central hub for managing access control, monitoring activity, and configuring your security system.
- Web
- Mobile
The Kisi web dashboard is organized into five main sections, each focused on a specific aspect of managing your access control environment.
Supported web browsers
Kisi supports the latest two versions of the following web browsers:
Home
The Home section is your starting point for day-to-day operations. Here you'll find everything needed to manage users, configure access control, and monitor activity across your organization.
At the organization level, manage users, create groups, assign credentials, and review event history. When you select a specific place, you can configure doors, hardware, intrusion detection, and view place-specific analytics.
The Applications section within Home provides quick access to integrated tools like Bookings, Visitor Management, and VORTEX Video.
Insights
The Insights section centralizes all reporting and analytics tools. Reports are organized by category: Audit, Export, Essential, and Advanced, making it easy to find the right analysis tool whether you need a quick user export or comprehensive occupancy tracking over time.
Incidents
The Incidents section is your command center for security events. Configure alert policies to automatically detect issues like held-open doors or tailgating, then review and respond to incidents as they occur.
Integrations
The Integrations section displays all available marketplace integrations organized by category. Whether you need directory sync, video surveillance, wireless locks, or workflow automation, you'll find compatible integrations here to extend Kisi's capabilities.
Settings
The Settings section contains organization-level configuration. Manage places, create custom roles, configure event retention policies, and access billing and support. This is where you handle the foundational setup that affects your entire Kisi environment.
The top navigation bar
In the top navigation bar, you can:
- Click the rocket icon to read the newest product updates
- See event notifications from alert policies
- Click on your username to edit account settings, switch accounts, or sign out
As an organization administrator, you can use the Kisi Android and iOS mobile apps to access important admin features and operate your facilities on-the-go.
- Sign in to Kisi on mobile
- Once logged in, tap on the Home icon to access the Admin dashboard
Organization settings
Organization settings allow you to:
- Add new users to your Kisi organization
- Manage existing users: change group membership of users, enable/disable access, delete users
- Manage temporary access your spaces: add/remove access links
Place settings
Under place settings, you have the following options:
- Intrusion detection: See a list of zones and their details
- Event history: See all Kisi-related events as they happen at your facility, as well as the user involved. Visually replay related media footage. See past events by fetching older events, up to 90 days.
- User activity: Get a detailed overview of your users' activity at your facility
- Connect Kisi devices: Connect your Kisi hardware to the internet via Wi-Fi
- Assign card: Enroll NFC credentials to work with Kisi by scanning them with your device (Android only)
- Place lockdown: Lockdown doors and entire spaces.
User settings
To access the User settings, tap on the User icon in the top right corner of your mobile dashboard.
- Under the Main settings, you can go through the app introduction again and enable important permissions that are required for a perfect Kisi experience on mobile
- By making your phone primary, you make sure you can unlock doors that have the Primary device restriction enabled
- Under Cards, you get an overview of all the cards assigned to your account
- Under Logins, you can see all Kisi logins from your account