Access links

By sending access links, you can allow visitors or temporary staff to unlock doors in your place without having to sign up for a Kisi account, or download the mobile apps.

1. Send access link via email
2. Send access link via text message (SMS)
3. Send access link manually

By sending access links, you can allow visitors or temporary staff to unlock doors in your place without having to sign up for a Kisi account, or download the mobile apps.

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Users with a digital credential can unlock doors associated with the link without having to sign in. Also, Geofence restrictions and Kisi Reader restrictions do not apply to digital credentials, allowing remote door opening from any location. To ensure secure usage, please follow our recommended access link best practices.

Send access link via email

The quota for the total number of email links existing at the same time is set to 1000. Should you need to request an increase of this quota, please contact your Kisi Account Executive or Kisi Sales.

Web

1. Sign in to Kisi
2. On your organization dasboard, navigate to Credentials
3. Select the Digital credentials tab
4. Click on Send access link
5. Open the Type dropdown and select Access link
6. Enter the recipient's name
7. Under Send link via, select Email
8. Enter a valid email address
9. Under Group, select the appropriate group to which the user will be added
10. Set the access link validity using the Valid from and Valid until fields. To create an access link that is valid immediately and never expires, leave these fields blank.
11. Click on Send link

Mobile

1. Open your Kisi app
2. Tap on the Home icon to open the admin dashboard
3. Tap on Manage access links
4. Tap on the plus (+) icon at the bottom right
5. Type in the recipient's name
6. Tap on Send link via and tap on Email
7. Enter the email address where the access link should be sent to
8. Tap on Group and start typing the name of the group where the access link should be added to. Once you find it, select it.
9. To specify the validity of the access link, disable the Never expires toggle and use the Start day / Start time and End day / End time fields to specify the validity of the access link. To create an access link that is valid immediately and never expires, leave the Never expires toggle enabled.
10. Click on Send link

Send access link via text message

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• The monthly quota for creating text message (SMS) links is set at 10. Once the allocated quota is reached, you will not be able to create further access links via text message. If you wish to increase your monthly quota, please contact your service provider or Kisi Sales.
• Currently, only phone numbers from the United States, Canada and Puerto Rico are supported.

Web

1. Sign in to Kisi
2. On your organization dasboard, navigate to Credentials
3. Select the Digital credentials tab
4. Click on Send access link
5. Open the Type dropdown and select Access link
6. Enter the recipient's name
7. Under Send link via, select Text message
8. Under Phone number, enter the phone number where the access link should be sent
9. Under Group, select the appropriate group to which the user will be added
10. Set the access link validity using the Valid from and Valid until fields. To create an access link that is valid immediately and never expires, leave these fields blank.
11. Click on Send link

Mobile

1. Open your Kisi app
2. Tap on the Home icon to open the admin dashboard
3. Tap on Manage access links
4. Tap on the plus (+) icon at the bottom right
5. Type in the recipient's name
6. Tap on Send link via and tap on Text message
7. Under Phone number, enter the phone number where the access link should be sent
8. Tap on Group and start typing the name of the group where the access link should be added to. Once you find it, select it.
9. To specify the validity of the access link, disable the Never expires toggle and use the Start day / Start time and End day / End time fields to specify the validity of the access link. To create an access link that is valid immediately and never expires, leave the Never expires toggle enabled.
10. Click on Send link

Send access link manually

You can also manually send access links by copying and pasting the link.

1. Sign in to Kisi
2. On your organization dasboard, navigate to Credentials
3. Select the Digital credentials tab
4. Click on Send access link
5. Open the Type dropdown and select Access link
6. Enter the recipient's name
7. Under Send link via, select Send manually (copy to clipboard)
8. Under Group, select the appropriate group to which the user will be added
9. Set the access link validity using the Valid from and Valid until fields. To create an access link that is valid immediately and never expires, leave these fields blank.
10. Click on Create
11. On the Access link details dialogue, you will find the newly generated access link. Click Copy and send it manually through your preferred channel.

The access link can only be copied once and will not be visible after you close the Access link details dialogue.

Related articles

• Web and email-based credentials