Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

Supercharge your insights with automated reports​

As a Kisi admin, you often need to know who has access to a specific door in your space, who's been unlocking doors within a time period, or the frequency of specific events, such as doors being held open. Swiftly access these valuable insights with our new, advanced reports.

• Weekly place analytics provide insights into daily usage, unique user unlocks, credential types, top doors, recent failed unlock attempts, and hardware metrics.
• User presence reports provide insights into active users, user group activity, and user login timestamps. If the timeframe is set to one day, it offers basic time tracking.
• Door unlock permission reports allow you to easily keep tabs on who's got access to your doors.
• Event reports with advanced filters allow you to fine-tune your event exports with advanced object and variable filters, delivering even more precise insights.
• User reports help you to find and further investigate a specific user in your Kisi environment.

Manually send access links through your preferred communication channel​

To increase the flexibility when sharing access links with visitors, we now allow admins and access managers to send access links manually. Generate an access link with just a click. Then, copy and share it using whatever communication channel works best for you. WhatsApp, Slack, Teams, or even Discord, the choice is all yours.

New integration: Eagle Eye Networks​

Do you use Eagle Eye Network’s cameras at your organization? Now, you can integrate it with Kisi in less than a minute and receive camera footage right in your Kisi space.

Docs changelog​

Hardware​

• Updated the Connect to the internet page to clarify how to blink up Kisi devices
• Added a reference article on Altronix Troves

Web​

• Event reports with customizable filters
  • What information do they provide
  • How to use them
• Door unlock permission reports
  • What information do they provide
  • How to use them
• User presence reports
  • What information do they provide
  • How to use them
  • How to send access links manually
  • What information do they provide
  • How to use them

Mobile​

• Updated the section on Primary device restriction
• Major update for the Use Kisi on mobile page

As organizations continue to adapt to hybrid work, they require more data to plan for seamless operations. With stringent compliance and audit demands, advanced access control reporting is quickly becoming a key requirement.

To better serve our customers and empower them in their daily auditing and reporting needs, we've taken Kisi's reporting capabilities to a new level. This involves introducing a range of new, advanced reports and enhancing the functionalities of the existing ones.

In this blog post, we have summarized everything you need to know about our recently launched and updated reports. Give them a try!

Door unlock permission reports​

For admins, auditors, and access managers, Door unlock permissions reports offer a list of users who have been granted access permissions to a specific door within a Kisi organization. They can be scheduled to be delivered to your inbox automatically, or generated on-the-fly and downloaded as a CSV file. The report includes:

• User name
• User email
• User role
• The scope of the role
• Permission valid from / until

Try it out now​

• Create an ad-hoc door unlock permissions report
• Set it up as a recurring schedule and have it automatically delivered to your inbox

User presence reports​

User presence reports provide insights into active users, user group activity, and user login timestamps. The lowest timeframe resolution is one day. If the timeframe is set to one day, it offers basic time tracking. The report includes:

• User name
• User email
• Access rights
• First unlock
• Last unlock
• Days with unlocks

Try it out now​

• Create an ad-hoc user presence report
• Set it up as a recurring schedule and have it automatically delivered to your inbox

Weekly place analytics, now with hardware metrics​

We introduced Weekly place analytics reports last month, and this month, we've integrated hardware metrics. Now, you can delve into comprehensive hardware analytics within your Weekly place analytics report for a deeper understanding of your environment. The report is provided in a user-friendly PDF format with infographics, and it contains the following key details:

• Daily place usage
• Heatmap of unique user unlocks
• Weekly unique users
• Unlocks by credential type
• The top 5 most frequently used doors
• Recent failed unlock attempts
• Hardware metrics

Try it out now​

• Create an ad-hoc weekly place analytics report
• Set it up as a recurring schedule and have it automatically delivered to your inbox

Event reports, now with advanced filtering​

Event reports allow you to pinpoint and examine specific events within your Kisi environment. Now, you can fine-tune these with advanced object and variable filters. For instance, you can retrieve all Door held open events for your main entrance over the last two weeks. This provides you with the precision needed for optimal control.

Try it out now​

• Create an ad-hoc event report
• Set it up as a recurring schedule

Any specific reports you're still missing?​

At Kisi, we're committed to continuous improvement and making your experience better. Is there a specific report type you'd like to see included? We welcome your input. Please use the feedback button on the right to share your thoughts with us.

Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

Receive weekly place usage analytics directly in your inbox​

We are thrilled to introduce a new Kisi report type: Weekly Place Analytics Reports. Now, you can effortlessly create and download your weekly place report with just a few simple steps. Your report will include:

• Daily place usage
• Heatmap of unique user unlocks
• Weekly unique users
• Unlocks by credential type
• The top 5 most frequently used doors
• Recent failed unlock attempts

Once your report is ready, you can easily download it as a PDF, making it accessible and shareable at your convenience. Additionally, you can also schedule it to be sent weekly to relevant team members.

Stay tuned for more advanced reports coming soon: Door permissions report, Presence reports, Filtered event exports, and Hardware status reports.

Share visitor access links via SMS on both web and mobile​

Access links enable visitors and temporary staff to unlock doors without needing a Kisi account or mobile app. With our latest update, admins can send access links via text messages, on both web and mobile, providing even greater convenience for authorized users to access spaces.

New integration with Sharry, the leading workplace experience platform​

Equip your workplace with Kisi and Sharry’s mobile access automation to create a seamless access experience and safe environment for your members. Stay tuned to see how we will leverage Apple Credentials to optimize the user experience and streamline building operations.

Docs changelog​

Hardware​

• Added a list of the non-supported legacy readers
• Configure request-to-exit devices: explaining the difference between Action on Access > Unlock door / Enable unlock

Web​

• How to use the Weekly place analytics report
• What are the Weekly place analytics reports

Mobile​

• How to enable door lockdown on mobile
• How to delete users on mobile
• How to suspend access on mobile
• How to change password on mobile

Other docs pages​

• Updated the Security standards article to add SOC2 and other data protection compliance

Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

Automate your reporting process with Scheduled Reports​

As a Kisi admin, regular reports can help you enhance security, safety, and to understand how your places are used. That's why we're thrilled to introduce Scheduled Reports, designed to streamline your reporting process and guide you with insights into your facilities. Effortlessly automate user and event reports to be sent directly to the right people in a daily, weekly, or monthly cadence.

Stay tuned for upcoming announcements on advanced place analytics and door permissions reports!

New integration: Cisco Webex meets Kisi​

Do you use Cisco Webex at your organization? Now, you can integrate it with Kisi in less than a minute and receive instant Kisi event notifications right in your Webex channels. No more juggling apps or missing important updates.

Troubleshoot your hardware faster with updated controller details​

To help you identify your exact device revision, we improved how controller details are shown under Hardware > Controllers:

• Revision number allows you to pinpoint your device's exact version, ensuring accurate compatibility and support.
• Connection type allows you to quickly see whether your device is currently connected via Ethernet or Wi-Fi.

Note: Controller Pro 2 devices with revision numbers below 553xxxxxx still support both Ethernet and Wi-Fi, but for higher revision numbers only Ethernet is available.

Further improvements with the Glofox integration​

The Kisi & Glofox integration enables Glofox admins to synchronize users with their Kisi location and to automatically check users into Glofox whenever they unlock a door at that location. In a recent update, we extended access to credit pack users, allowing them to also utilize Kisi for entry.

Docs changelog​

Hardware​

• Controller details: Updated the Review controller details article to reflect that Kisi now displays different information based on controller type and revision.
• Offline support: added a section for Offline cache on third-party readers

Web​

• New integrations: Added new integration guides for WodBoard and Evini
• Roles: Updated the Roles concept article with the following:
  • Added place/door lockdown to place level roles
  • Added Scheduled reports to organization level roles
  • Added organization owner role to organization level roles
• Audit and reporting: Added how to configure Scheduled reports
• Add users and share access: Added how place admins and group managers can add new users manually

Mobile​

• Kisi on Wear OS: Added article on How to use Kisi on Wear OS

Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

Unlock doors with your Android smartwatch​

Kisi is now available on the Wear OS app. This empowers users with Android smartwatches running Google's Wear OS to unlock doors effortlessly using their Android wearable—no phone required. Embrace convenience and freedom as you access spaces with just a twist of your wrist.

Kisi dashboard translated to 🇩🇪 German and 🇪🇸 Spanish​

The Kisi web app is now available in German and Spanish languages.

Docs changelog​

Hardware​

• New wiring diagrams: Added wiring diagrams to provide clear instructions on how to connect legacy hardware to the Controller Pro 2
• Supported legacy readers: Added a new article on how to wire legacy readers and a non-exhaustive list of supported reader types
• Turnstiles: Added a new article on best practices for installing Kisi on turnstiles
• BlinkUp: Updated the BlinkUp article with step-by-step instructions for clearing internet settings prior to performing BlinkUp

Web​

• Kisi in new languages: Updated the Change language settings to reflect that Kisi is now available in German and Spanish
• Access links: Updated the Web and email-based credentials to provide more information on access links best practices
• Cisco Meraki integration: Updated the Cisco Meraki integration guide to include information about the supported Meraki camera types

Mobile​

• Kisi on Wear OS: Updated the article on the Kisi Android app to highlight that Kisi is now available on Google's Wear OS app

Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

WebAuthn for secure web-based authentication​

We're thrilled to announce that the Kisi mobile and web app now support WebAuthn. With this update, SSO-enabled organizations can enjoy seamless sign-in to Kisi using biometrics and other supported authenticators. To use it, please ensure that your identity provider has WebAuthn configured.

Enable WebAuthn from the organization settings page.

Introducing the newly redesigned Kisi iOS app​

Experience a fresh and intuitive user interface that aligns with the latest trends, providing an enhanced and modern visual appearance. Discover the sleek design and seamless navigation as we bring you an updated look for our iOS app.

Docs changelog​

Hardware​

• Updated instructions on how to configure Allegion wireless locks
• Updated the list of Reader Pro 2 permissions
• Added a new article on Legacy access control hardware

Web​

• Added documentation on how to enable WebAuthn

Mobile​

• Updated Mobile credentials

Docs navigation​

We have implemented an update to our documentation navigation, enabling automatic collapsing of sidebar categories when a new one is opened. This should reduce the number of simultaneously expanded categories and help docs users to focus on the selected section.

Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

Kisi can now detect compromised wiring​

Kisi now offers enhanced configuration options for detecting cut or short statuses in your wiring. These critical events will be conveniently displayed in the Events history as Controller tampered events, providing you with immediate visibility into any tampering attempts.

Kisi admins can enable end-of-line detection when configuring contact sensors and request-to-exit devices.

Docs changelog​

Hardware​

• Added a comprehensive list of available deployment options
• Added an overview of potential migration paths to Kisi
• Added a reference page dedicated to Kisi's keypad reader support

Web​

• Explained how to assign virtual credentials to the Kisi Controller Pro 2 with Wiegand board

Mobile​

• Added a short description on the Kisi complication on Apple watch

Docs navigation​

We are currently working on a major update for our documentation portal to enhance its navigation and make it more user-friendly. As part of this update, we have introduced two new categories under the How-to guides section: Access and Account & Organization. Please note that this work is still in progress, and we will be making further changes to improve the overall navigation experience. Stay tuned for more updates.

Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

MotionSense now available on Android​

Our MotionSense mobile credential is now available on the Kisi Android app. Unlock doors with just a wave of your hand for a seamless access experience.

View users' logins and sign out active sessions​

Kisi admins can now view and manually sign out users' active logins on both the web and mobile apps.

Held open buzzer on the Reader Pro 2​

We've introduced a new reader buzzer for door held open events. If enabled, a sound will play from the reader whenever the door is held open, alerting those nearby and ensuring your facility's security is never compromised.

Import low-frequency RFID credentials into Kisi via the web UI​

Admins can import low-frequency RFID credentials into Kisi via the web UI.

Pause all organization-wide emails from Kisi​

Kisi admins can temporarily pause all organization-wide emails from Kisi until the system is ready to use.

Docs changelog​