Configure reader permissions
By configuring reader permissions, you can have more control over how users can access your spaces.
- Sign in to Kisi
- Navigate to the Place menu and select the place you want to adjust the reader for
- Navigate to Hardware in the left-hand menu and select the Readers tab
- Click on the reader you want to configure
- Scroll down to Permissions and adjust them to fit your needs. Depending on which reader type you want to configure, use the tabs below.
- Kisi Reader Pro 2.0 and 2.1
- Kisi Reader Pro 1
- Two-Factor Authentication: If enabled, users will be required to unlock their phones when tapping this Kisi Reader.
- MotionSense: If enabled, mobile users will be able to unlock the door by waving in front of the Kisi reader.
- Unlock buzzer: If enabled, the reader will play a sound after each unlock.
- Held open buzzer: If enabled, the reader will play a sound when the door is held open.
- Tamper Protection: If enabled, unlocking via the reader will be temporarily halted upon tampering detection until the admin resets the tamper. Also, Kisi will generate an event upon detecting any tampering with the reader.
- Checkout reader: If enabled, this reader will be defined as a checkout reader. Any users tapping it will be considered as "checked out," and events such as "User has left this place" will be created. If you have capacity management enabled, this setting should also be enabled to increase occupancy precision.
- Two-Factor Authentication: If enabled, users will be required to unlock their phones when tapping this Kisi Reader.
- Checkout reader: If enabled, this reader will be defined as a checkout reader. Any users tapping it will be considered as “checked out” and events such as “User has left this place” will be created. If you have capacity management enabled, this setting should also be enabled to increase occupancy precision.
Adjust reader sensitivity
The reader sensitivity setting allows adjustments for environments where signals might cause the reader to perceive the phone as closer or farther away than expected. Adjusting this setting can optimize performance based on specific environmental conditions. However, this setting does not affect the required distance of the hand when waving in front of the reader.
The reader sensitivity setting is only available on the Kisi Reader Pro 2.0 and 2.1.
- Sign in to Kisi
- Navigate to the Place menu and select the place you want to adjust the reader for
- Navigate to Hardware in the left-hand menu and select the Readers tab
- Click on the reader you want to configure
- Scroll down to Sensitivity and use the slider to adjust
Sensitivity ranges
The ranges provided below are approximate and may vary significantly depending on the environment where the Kisi Reader is installed. Generally, it should only be set to "Far" or "Very far" when recommended by Kisi support or partners.
| Distance | With MotionSense enabled | With MotionSense disabled |
|---|---|---|
| Very far | up to 8 m / 26 ft | up to 140 cm / 4.5 ft |
| Far | up to 5 m / 16 ft | up to 60 cm / 2 ft |
| Near | up to 4 m / 13 ft | up to 20 cm / 8 in |
| Very near | up to 2.5 m / 8 ft | up to 5 cm / 2 in |