Configure the Kisi Intercom Pro

After mounting the Intercom Pro and connecting it to the internet, the next step is to configure it using the web dashboard.

Add the Kisi Intercom to a place

As a first step, add your Kisi Intercom to the relevant place.

1. Sign in to Kisi on web
2. Navigate to your place
3. Click on Hardware
4. Select the Intercoms tab
5. Click on Add intercom
6. Enter the token and define a name. You can find the token on the back of the intercom.
7. Click Add

Assign a door to the Kisi Intercom

Once added, assign a door to your Kisi Intercom and configure its settings.

1. Navigate to your intercoms’ overview page (Place > Hardware > Intercoms)
2. Select the intercom you want to assign a door to
3. Under Door, select the door that the intercom is associated with
4. Turn on the Enable video intercom toggle
5. Under Call Receiver, choose the user who will be responsible for handling incoming calls via the intercom
6. Click Save

Receiving calls from the intercom

Calls from the Kisi Intercom can be received on the Kisi mobile app. Therefore, once a call receiver has been set up, please ensure they have the Kisi mobile app installed on their device. For the calls to work properly, please follow the requirements below:

Requirements

Android

• Android OS version 8.0 or higher installed on the device
• Kisi app version 53.1 or higher

iOS

• iOS version 17.0 or higher installed on the device
• Kisi app version 48.0 or higher

Delete the Kisi Intercom from a place

1. Navigate to your intercoms’ overview page (Place > Hardware > Intercoms)
2. Select the intercom you want to delete
3. Click on Delete Intercom
4. Click on Delete again to confirm your choice

Once an intercom has been deleted from a Kisi place, it can be reassigned to another place if needed.