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Credentials identify a user to Kisi and are either physical, mobile or link based.

Physical credentials

Kisi cards (Kisi passes)

By default, we offer a black card with the Kisi logo. Each Kisi card has a token associated with it, printed on the front of the card. This token helps admins to assign a card to a user and accurately track them as they enter facilities.

Type of PassBlack cardWhite, customizable card
Model IdentifierCardBlack1.1CardWhite1.1
Dimensions85.5 x 54 x 0.84mm85.5 x 54 x 0.84mm
Surface finishesMatt and black, both sides, with glossy detailsMatt and white, both sides
Format for token8 digits8 digits

Kisi tags

Tags are adhesive square-shaped stickers that can be applied onto existing access cards that are not NFC enabled. They work via NFC and can be assigned through a token.

  • Model Identifier: Tag1.1
  • Dimensions: 40 x 40mm
  • Chip: MIFARE DESFire
  • Surfaces finish: adhesive back side, individual cutting, ID printing
  • Format for token: 8 digits

Kisi fobs

Fobs are physical devices that communicate with the reader using NFC technology. They don't have buttons and they function exactly the same way as cards.

  • Model Identifier: Fob1.1
  • Dimensions: 44.5 x 35mm
  • Chip: MIFARE DESFire
  • Surfaces finish: epoxy both sides
  • Key chain material: nylon rope
  • Format for token: 8 digits

Third-party NFC and RFID cards

Kisi organization admins can assign third-party NFC and RFID credentials from the Kisi web dashboard, at a Kisi Reader, at a Wiegand reader, or via the Kisi Android app.

Please find the supported low-frequency RFID (125 kHz) card types below. While certain types of HID cards exist as high-frequency (13.56 mHz) cards as well, they are not necessarily NFC standards compliant and therefore not supported by Kisi.

  • C15001 KeyScan (36-bit card)
  • EM410x/TK410x (for 26-bit or 32/34-bit readers)
  • HID H10301 (26-bit card)
  • HID H10302 (37-bit card)
  • HID H10304 (37-bit card)
  • HID Corporate 1000 (35-bit card)

For any card formats not listed above, please contact Kisi Support.

Mobile credentials

Tap to Unlock

Tap to Unlock allows you to unlock doors by tapping your mobile device against the Kisi Reader, without having to actively use the app. The communication is based on BLE and NFC technologies, transmitting the information to the controller and to the cloud. Communication with the controller can also be through a local network.

If the local network is offline, the phone will request offline credentials from the cloud. In this case, the reader will talk to the controller without any intermediaries.

Tap to Unlock with Secondary Authentication

With Two-factor Authentication (2FA) enabled, you need to unlock your mobile device before tapping it against the Kisi Reader. This adds an extra layer of security.

The feature is optional and fully customizable from the Kisi dashboard.

Tap in-app

Tap in-app allows you to unlock doors from within the Kisi app.

The tap sends the unlock request directly to the cloud, then to the controller, which fires the relay opening the door. Note that in this case the reader is not necessary.


MotionSense allows you to unlock a door with just a wave of the hand. For MotionSense to work, users need to have the Kisi iOS app installed, Bluetooth enabled, and have their phone nearby.

Web and email based credentials

Access links allow guests or temporary staff to unlock doors in your place without having to sign up for a Kisi account or download the mobile apps.

The link is sent via email to the user. By clicking on it, they can unlock the doors they have been granted access to. By using Validity dates, you can specify a validity for the access link.

Please keep in mind that links have a lower security level than card and mobile access. As a link doesn't require a user to be signed in, they can be used by anyone who has the link. Geofence and reader restrictions are also ignored.