Skip to main content


Credentials identify a user to Kisi and are either physical, mobile or link based.

Physical credentials

Kisi offers different ways for unlocking doors with physical credentials.

Mobile credentials

Kisi organization administrators may configure various modes of operation for mobile credentials:

  • Tap to Unlock allows users to tap a Kisi Reader to unlock without having to actively use the Kisi apps for Android or iOS.
  • Tap to Unlock with two-factor authentication requires users to unlock their mobile devices before tapping the Kisi Reader for additional security.
  • Tap in-app provides the option to unlock doors from within the Kisi iOS and Android apps.
  • MotionSense allows users to unlock a door with just a wave of the hand.

Web and email based credentials

Access links are link-based credentials sent via emails to users. Users will find a link inside the email that leads to a page showing a list of locks to unlock.

Manage credentials