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Web and email-based credentials

Access links in Kisi are web-based credentials that allow visitors or temporary staff to unlock doors without having to sign up for a Kisi account or download the mobile apps.

The link is sent via email or text message to the user. By clicking or tapping on it, they can unlock the doors they have been granted access to. By using Validity dates, you can specify a validity for the access link.

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Users with an access link can unlock doors associated with the link without having to sign in. Also, Geofence restrictions and Kisi Reader restrictions do not apply to access links, allowing remote door opening from any location. To ensure secure usage, please follow our recommended access link best practices.

Limits and quotas

Please note that the monthly limit for text message links is 10, and for email links, it is 1000, with a cumulative total that does not reset monthly. To increase any of these limits, please contact your Kisi Account Executive or Kisi Sales.

While sending access links to share access to a space is convenient, we highly recommend following these best practices to maintain a secure environment:

  • Utilize access links exclusively for short-term access, such as for infrequent guests
  • Utilize access links for low-security doors, given that Geofence and reader restrictions do not apply, enabling remote door opening from any location
  • Always set an expiry date that promptly takes effect when access is no longer required
  • For users who heavily rely on this feature, regularly rotate their access links by destroying and recreating them

Whenever feasible, encourage regular users to opt for the Kisi app or a physical credential when accessing the space, as these methods provide enhanced security measures.