Skip to main content

Digital credentials

Kisi provides digital credentials alongside physical and mobile options for access control. These encompass access links and QR codes, offering versatile and secure access solutions.

Access links in Kisi are web-based credentials that allow visitors or temporary staff to unlock doors without having to sign up for a Kisi account or download the mobile apps.

The access link can be shared through email, text message, or other preferred communication channels like WhatsApp. When the user taps on the access link, they will see a list of doors they have access to. By tapping on the desired door, they can unlock it instantly.

Validity dates allow you to set specific durations for the access link to remain active.

info

Users with a digital credential can unlock doors associated with the link without having to sign in. Also, Geofence restrictions and Kisi Reader restrictions do not apply to digital credentials, allowing remote door opening from any location. To ensure secure usage, please follow our recommended digital credential best practices.

Limits and quotas

Please note that the monthly limit for text message links is 10, and for email links, it is 1000, with a cumulative total that does not reset monthly. To increase any of these limits, please contact your Kisi Account Executive or Kisi Sales.

QR codes

As an admin, you have the option to send out QR codes as digital credentials to your users. The recipient simply presents this QR code to a compatible Kisi Terminal upon arrival at the site to unlock the door.

QR codes streamline the process by removing the necessity for manual door selection. Unlike regular access links, which display a list of authorized doors, QR codes enable immediate door unlocking without additional steps.

Similar to other Kisi credentials, QR codes provide Kisi administrators with a comprehensive audit trail of user access.

Digital credential best practices

While sending digital credentials (i.e., access links and QR codes) to share access to a space is convenient, we highly recommend following these best practices to maintain a secure environment:

  • Utilize digital credentials exclusively for short-term access, such as for infrequent guests
  • Utilize digital credentials for low-security doors, given that Geofence and reader restrictions do not apply, enabling remote door opening from any location
  • Always set an expiry date that promptly takes effect when access is no longer required
  • For users who heavily rely on this feature, regularly rotate their digital credentials by destroying and recreating them

Whenever feasible, encourage regular users to opt for the Kisi app or a physical credential when accessing the space, as these methods provide enhanced security measures.