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Most multi-tenant buildings use elevators to transport people and goods to and from various floors, such as garages, lobbies, and the floors above. They are part of the access path, and by supporting elevators Kisi can securely cover most access paths in their entirety.

There are two types of elevators that Kisi supports:

  • Relay based elevators: Legacy or simpler elevators that use buttons inside the elevator car to send the elevator to specified floors. Natively supported by Kisi.

  • Dispatch based elevators: Offer terminals in the elevator hall on every floor that direct to an elevator based on the specified floor. Supported with Braxos gateway.


Elevator access always requires tapping on the reader. This means that users cannot access elevators by tapping in the Kisi mobile app or by using email-based credentials.