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Alert policies

Alert policies represent a subscription to a filtered view of the event log. When a matching event is recorded, the policies' subscribers will receive an email and/or push notification. During policy configuration, admins can choose which types of events they are interested in, when policies are active, and who should be informed when a matching event is found. For example, a policy could be defined as follows:

  • Alert Joe via email when the main entrance door is unlocked during weekends
  • Alert Jane via push when a door is held open any day of the week
  • Alert admin Eve when an integration is created for auditing purposes
  • Alert admin when the Primary device restriction is being switched between multiple devices within the same Kisi account

To see how to set up the above listed alert policy examples, check out our guide on setting up alert policies.