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Alert policies

Alert policies represent a subscription to a filtered view of the event log. When a matching event is recorded, the policies' subscribers will receive an email and/or push notification. During policy configuration, admins can choose which types of events they are interested in, when policies are active, and who should be informed when a matching event is found. For example, a policy could be defined as follows:

  • Alert Joe via email when the main entrance door is unlocked during weekends
  • Alert Jane via push when a door is held open any day of the week
  • Alert admin Eve when an integration is created for auditing purposes
  • Alert admin when the Primary device restriction is being switched between multiple devices within the same Kisi account
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To see how to set up the above listed alert policy examples, check out our guide on setting up alert policies.