Manage bookings

After setting up your Kisi Bookings, you can view, filter, edit, cancel, and export bookings.

View bookings

1. Sign in to Kisi
2. Click the integrations icon (3x3 grid of dots)
3. Click Bookings in the list of integrations

The bookings page displays four tabs:

• Future bookings: Shows all upcoming reservations
• Past bookings: Shows the complete history of previous reservations
• Booking Analytics: Shows performance metrics and usage patterns
• Calendar: Shows bookings in a calendar layout

Approve a booking

If Require Admin Approval is enabled in the Notification Settings, users must wait for an admin to approve their booking before they receive access. When a user makes a booking, the admin selected in Notification Settings receives an email requesting approval, in which the admin can click Confirm or Decline. You can also approve the booking from the dashboard:

1. Sign in to Kisi
2. Click the integrations icon (3x3 grid of dots)
3. Click Bookings in the list of integrations
4. Click on the booking tagged Pending
5. Click Confirm Booking

For paid bookings, the user must complete payment first. Once payment is made, the booking follows the same approval process before access is granted.

Filter bookings

You can filter bookings to find specific reservations:

• Name: Search by user name
• Location: Filter by booking location
• Space: Filter by specific space/resource
• Time: Filter by date or time range

Filters apply to both the displayed bookings and any exports you generate.

Edit a booking

You can modify the time or resource for existing bookings:

1. Select the Future bookings tab
2. Click on the specific booking you want to edit
3. Update the Date, Time, and Resource as needed
4. Click Save to confirm the changes

Cancel a booking

1. Select the Future bookings tab
2. Select the booking you want to cancel
3. Click Cancel
4. Confirm the cancellation

Once cancelled, the user is immediately removed from the associated group and loses access.

Export bookings

You can download a CSV file with booking data based on your current filter criteria:

1. Apply any desired filters (name, location, space, or time)
2. Click Export bookings
3. The CSV file will download automatically according to your browser's download settings

The export includes bookings matching your filter criteria with the following details: user name, email, location, space, start time, end time, timezone, and status.