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Set up alert policies

Use alert policies to define fine-tuned conditions for individual resources in your environment, and assign issues to the right people on your team.

  1. Sign in to Kisi
  2. On your organization dashboard, navigate to Organization setup
  3. Click on Alert Policies
  4. Click on Add policy
  5. Define the name of your new alert policy
  6. Next, fine-tune the conditions of the alert policy
    • Click on What to choose the resource and action that you want to use as a trigger for your alert
    • Click on Who to choose a specific user, or multiple users, that will trigger the alert
  7. Under Schedule, define when your team should be notified about this certain event
  8. Under Audience, determine who should be informed when this specific event occurs by adding their email address
  9. As a last step, click on the newly added email address to define if the user should be notified via email, web or mobile push notification

Alert policy examples

Use the tabs below to view some specific alert policy examples and how to configure them.

Alert when the main entrance door is unlocked during weekends

  1. In the left-hand navigation, select Organization setup > Alert Policies
  2. Click on Add policy
  3. Under Name, enter a meaningful name for your alert, e.g. Main entrance unlocks during weekends
  4. Under Conditions, click on What
  5. Under What type of object are you interested in?, select Door
  6. Under What place, define the place where the respective door is configured
  7. Under Search door, select the main entrance door
  8. Under What action?, select Unlocked
  9. Click Apply
  10. Under Schedule, click on Day/Time
  11. Define your time zone
  12. Disable the All week toggle
  13. Check Saturday and Sunday
  14. Enable the All day toggle
  15. Click Save
  16. Under Audience, enter a valid email address
  17. Once added, click on the email address and define how to get notified about new integrations: via web, email, or push notifications
  18. Click Save
  19. Click Add

To learn more, check out our concept article on alert policies.