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How-to guides

In this section you'll find practical step-by-step guides to help you achieve a specific goal. Most useful when you're trying to get something done.

Manage your account

This section provides instructions on configuring your account settings, including resetting your password, setting up two factor authentication, managing multiple accounts, and more.

Manage your organization

As a Kisi organization administrator, you can set up alert policies to track what's happening in your Kisi environment in real time and quickly respond to critical events. In case of an organizational change for example, you can easily transfer your organization to another user.

Provision users

Kisi is compatible with all major SSO providers and supports the SCIM 2.0 protocol. This means, as a Kisi organization administrator you can sync users and groups between your user directories and Kisi. Also, you can keep the user identities in your IdP in sync with the identities in Kisi, including provisioning, deprovisioning, and group membership updates.

Manage users

In this section you'll learn how to manage users, including editing user profiles, changing, removing and suspending access rights, and deleting user accounts.

Manage credentials

As a Kisi administrator, you can define which credentials your staff can use to access your spaces. In this section you'll learn how to add, activate, deactivate and remove users' credentials.

Manage your places

Places in Kisi represent a physical space (i.e. an office or a building) within an organization that uses Kisi. As a Kisi organization administrator, you can edit your place settings, manage elevators, and leverage place-specific features such as Capacity Management, In-and-Out Tracking or Intrusion Detection.

Audit and reporting

Having accurate information about facility usage can make or break your facility operations plan. Leverage analytics to get real-time and historical data about the status of your spaces at a glance, so you can make informed decisions faster and run more robust reporting.

Manage your subscription

As a Kisi organization administrator, you can keep track of your billed resources, specifying the quantity, price per unit and price in total to be paid for each resource, and the total amount to be paid each month.

User onboarding

Kisi users can unlock doors with their mobile phones using the Kisi Android or iOS mobile app, or by using an Apple Watch.

Integration guides

You can integrate Kisi with a multitude of software tools, achieving a unified system that offers increased security, automation, and greater control to your spaces.

Analytics platforms

You can connect Kisi with powerful analytics tools to centralize the logging of access events, and further analyze and visualize these in your analytics dashboard.


By integrating Kisi with third-party video cameras, you can monitor your location directly from the Kisi dashboard.

Coworking space management software

Kisi integrates with all major coworking space management software, enabling facility managers around the world to better manage physical access and operations.

CRM software

By integrating Kisi with your CRM tool, you can automatically sync membership information, grant access to your facility based on membership type and status, and allow users to unlock doors from their mobile device. Kisi integrates with CRM tools for gyms, childcare platforms and recreational organizations.


You can integrate Kisi with your elevators to further secure your building and share access to specific floors.

Locker systems

Integrate Kisi with your Smartalock electronic locker system.

Messaging software

You can connect Kisi with messaging software like Slack to automatically ingest Kisi events, and get notified about what's happening in your Kisi environment in real-time.

Office management software

By integrating Kisi with your office management software, you can seamlessly grant or revoke access to your office and different areas within it. Kisi integrates with major workplace management solutions, visitor management solutions, and video door intercoms.

SSO providers, SCIM-based user provisioning

Integrating Kisi with your identity provider makes logging in simple and secure for your team.


You can combine Kisi with intelligent video monitoring systems like Camio to enable real-time insights and fast visual verification of unlock, held open and forced open events.

User directories

Customers who don't yet have SSO set up can still import users from their user directory by manually setting up the integration.

Workflow automation

You can use event webhooks to track unlocks for example, and send them into an organization-wide SIEM logging system like Splunk.