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Groups are sets of users that have access to a set of resources (e.g. doors or elevators) that share the same restrictions. Each group must have a name and a description. The advantage of using groups is the ease of managing users that have the same access points and the same restrictions applied to them.

Group types

In Kisi there are two types of groups:

  • Organization groups: can contain doors from different places, and can be created, updated, deleted only by the organization administrator.
  • Place groups: can contain doors only from the same place, and can also be created, updated, deleted by place administrators.

For more information about access rights in groups, please read our article on roles.


User import integrations only operate on the organization level. Therefore, you can only import users into organization wide, but not into place wide groups.

Group restrictions

To have more control over how and when users in a group can access a door, Kisi offers configurable group restrictions. For more information, please read our article on restrictions.