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When a customer buys Kisi as their access control system, one of the things they need to pay for is a monthly subscription for the software which includes the Kisi management dashboard and mobile credentials. Licenses are set per user and per door on a monthly, annual, or multi-year basis and all plans come with a 30-day trial window.

When the customer purchases a Kisi for Organizations subscription, their Kisi system will be structured as an organization containing places, and titled Organization Model. In the other two cases, the Kisi system is structured in places, and it is listed as Standard Model.


Check out the Organization versus Standard Model guide to learn more about these two models.

The ability to connect through Single Sign-On is only available under the Organizations plan.

For any change in the subscription plan, contact Kisi Support.


In the management dashboard, admins will be able to see a list of resources, specifying the quantity, price per unit and price in total to be paid for each resource, and the total amount to be paid that month.

A credit card number will be saved in the billing settings and can be changed anytime.

Retrieve your subscription from the API:

curl --location --request GET '' \
--header 'Accept: application/json' \
--header 'Content-Type: application/json' \
--header 'Authorization: KISI-LOGIN {authentication_token}' \
--data-raw ''

If your Kisi system works on the Organization Model, you'll need your organization_id, and if it works on the Standard Model, you'll need your place_id.

To know the rest of endpoints available from the API, check out the API reference about Subscriptions.