Skip to main content

Activate credentials

Once you've assigned a credential, the user must activate it before it can be used. There are three ways to do this.

Directly from the email

The user can activate the credential by clicking Activate in the email notification they received.

Through the web dashboard

  1. The user must log in to their Kisi profile
  2. Select Cards from the dashboard
  3. Click the three little dots to the right of the card token assigned to them
  4. Select Activate

Through the Kisi mobile app

  1. The user must log in to their Kisi profile
  2. Select the Settings wheel, then select Cards
  3. Tap the Settings wheel at the top right corner of the card they have been assigned to
  4. Select Activate