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Enable mobile credentials

As an organization administrator, you can enable users to use mobile credentials by setting the correct reader restrictions.

Enable Tap to Unlock with two-factor authentication​

  1. Navigate to your place dashboard
  2. Click on Hardware
  3. Select the Reader Pro 2 for which you want to activate Tap to Unlock with two-factor authentication
  4. Scroll down to Permissions
  5. Enable Two-Factor Authentication
  6. Click Save
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  • To ensure the proper functioning of Tap to Unlock, please position your mobile device below the LED circle on the reader.
  • Please be aware that even with two-factor authentication enabled, there may be a brief 5-10 second window during which unlocking a reader with a locked phone is still possible after the phone is re-locked due to delays in receiving the state change from the operating system.

Enable Tap in-app​

  1. Navigate to your organization dashboard
  2. Click on Groups
  3. Select the group for which you want to activate Tap in-app
  4. Open the Permissions tab
  5. Enable Allow App Access
  6. Click Save

Enable MotionSense​

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The MotionSense functionality cannot be combined with the two-factor authentication restriction.

  1. Navigate to your place dashboard
  2. Click on Hardware
  3. Select the Reader Pro 2 for which you want to activate MotionSense
  4. Enable MotionSense
  5. Click Save
Last updated on by KatalinH16