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Enable mobile credentials

As an organization administrator, you can enable users to use mobile credentials by setting the correct reader restrictions.

Enable Tap to Unlock with two-factor authentication

  1. Sign in to Kisi
  2. Navigate to your place dashboard
  3. Click on Hardware
  4. Select the Reader Pro 2 for which you want to activate Tap to Unlock with two-factor authentication
  5. Scroll down to Permissions
  6. Enable Two-Factor Authentication
  7. Click Save
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  • To ensure the proper functioning of Tap to Unlock, please position your mobile device below the LED circle on the reader.
  • Please be aware that even with two-factor authentication enabled, there may be a brief 5-10 second window during which unlocking a reader with a locked phone is still possible after the phone is re-locked due to delays in receiving the state change from the operating system.

Enable Tap in-app

  1. Sign in to Kisi
  2. Navigate to your organization dashboard
  3. Click on Groups
  4. Select the group for which you want to activate Tap in-app
  5. Open the Permissions tab
  6. Enable Allow App Access
  7. Click Save

Enable MotionSense

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The MotionSense functionality cannot be combined with the two-factor authentication restriction.

  1. Sign in to Kisi
  2. Navigate to your place dashboard
  3. Click on Hardware
  4. Select the Reader Pro 2 for which you want to activate MotionSense
  5. Enable MotionSense
  6. Click Save